им. С. Торайгырова

Павлодар

Министерство образования и науки Республики Казахстан
Павлодарский государственный университет

им. С. Торайгырова

Павлодар

Кереку

2012

ББК 81. 2 Англ -9

С20

Ркомендовано к изданию учебно-методическим советом гуманитарно-педагогического факультета Павлодарского государственного университета им. С.Торайгырова

Рецензенты:

Б. Т. Кульбаева – кандидат филологических наук, доцент кафедры иностранных языков Павлодарского государственного педагогическогот института;

М. С. Кулахметова – кандидат филологических наук, доцент кафедры практического курса иностранных языков Павлодарского государственного университета им. С.Торайгырова.
Составитель: А. С. Сарсенбаева
С20 Английский язык : учебно-методическое пособие “Tourism” / сост. А. С. Сарсенбаева. – Павлодар : Кереку, 2012. – 50 с.

Учебно-методическое пособие “Tourism” по дисциплине «Английский язык» предназначено для студентов специальности «Туризм». Текст содержит аутентичные профессионально-ориентированные тексты, упражнения на расширение и закрепление словарного запаса по данной деятельности.

УДК 881.111(075.8)

ББК 81. 2 Англ-9

© Сарсенбаева А. С., 2012

© ПГУ им.С. Торайгырова, 2012
За достоверность материалов, грамматические и орфографические ошибки ответсвенность несут авторы и составители

УТВЕРЖДАЮ

ПГУ им. С. Торайгырова

_________Н. Э. Пфейфер

«____» _________ 2012г.

Составитель: А. С. Сарсенбаева

Кафедра парктического курса иностранных языков
Английский язык : учебно-методическое пособие "Tourism"

Утверждено на заседании кафедры «___» _________ 2012г.

Протокол №____

Заведующий кафедрой _________________ Б. К. Жумабекова

СОГЛАСОВАНО

«___» _____ 2012г.

Начальник ОМК ______________ Г. С. Баяхметова

«___» _____ 2012г.

ОДОБРЕНО

Начальник ОП и МОУП _____________ А. А. Варакута

«___» _____ 2012г.


Введение
Настоящее учебно-методическое пособие «Tourism» предназначено для студентов специальности «5B090200 Туризм» с русским языком обучения ранее изучавших английский язык.

Цель учебно-методического пособия – расширение и закрепление словарного запаса по теме «Туризм».

Пособие состоит из профессионально-ориентированных текстов и упражнений, направленных на развитие навыков говорения, письма, расширения словарного запаса по теме «Туризм». Студентам предоставляются задания игрового характера, цель которых не только погружение в определенную ситуацию, активизация использования словарного запаса, но и повышение интереса к изучению иностранного языка.

Учебное-методическое пособие «Tourism» содержит в себе 8 уроков, разные виды упражнении, таблицы, рисунки, дополнительные тексты и материалы.

a) tourism - NOUN [U] the business of providing and arranging holidays and services for people who are visiting a place.

b) tourism - NOUN [U] travel for recreational, leisure or business purposes;

c) tourism - NOUN [U] the business of providing services for people who are travelling for their holiday;

d) the business of providing things for people to do, places for them to stay etc while they are on holiday.
1.2 Now read two answers to the question “What is tourism?” Do you agree with the following quotations?

a) Tourism is the temporary short-term movement of people to destinations outside the places where they normally live and work, and their activities during the stay at these destinations. (Tourism Society, UK, 1991)

b) This is the stuff that changed the word. Along with a handful of other things – television, sex, and the computer – the ability to travel the world freely sets those who live in the late 20^th century (and early 21^st century) apart from those who lived before it. (Michael Elliot, “The Pleasure Principle”, The Economist, London, 1991).
1.3 Before reading the text discuss these statements with a partner. Write T (true) or F (false)

1) One in fifty of all workers is employed in tourism related industries.

2) The number of international tourism arrivals will more than double between 2004 and 2020.

3) Tourists often worry about international security.

4) Tourism has only had a good influence on the modern world.
1.4 Read the article to check your answers
Tourism today: facts and challenges
Tourism is one of the biggest businesses in the world. There are nearly 800 million international tourist arrivals every year. It employs, directly or indirectly, one in fifteen of all workers worldwide, from A to Z, from airport cleaners to zookeepers, and includes bar staff, flight attendants, tour guides, and resort reps. It is a huge part of the economy of many countries – in countries such as the Bahamas, over 60 % of the economy is based on tourism.

Tourism is a fast - growing business. When Thomas Cook organized his first excursion from Leicester to Loughborough in 1841, he probably didn’t know what he was starting. Key developments in the last 150 years or so have led to the rise of mass tourism. There have been technological developments in transport, in particular the appearance of air travel and charter flights. There have been changes in working practices, with workers getting paid holiday time and working shorter and more flexible hours.

In recent years we have seen the growth of the Internet and globalization making the world seem a smaller but very fascinating place. The tourism industry grows faster and faster each year. In 1950, there were 25 million international tourists’ arrivals. In 2004, the figure was 760 million, and by 2020 it is predicted to be 1.6 billion.

But what are the challenges today? The tourism industry is affected by many different things: international events, economic change, changes in fashion. New concerns and worries appear every year, for example as people become more worried about security and international terrorism or as the value of their currency changes. But new destinations and new sources of tourists also seem to emerge every year.

Tourism survives. It is a powerful and sometimes dangerous force in the modern world. Tourism creates many good jobs and careers, but it also produces many poor and badly paid jobs. Tourism can help to protect environments and animal life, but it can also damage them. Tourism can save cultures and the local way of life, but it can also change them for the worse.

Tourism is one of the biggest industries in the world. It is perhaps also the most important.

1 What do these numbers in paragraphs 2 and 3 refer to?

a) 1841;

b) 25 million;

c) 760 million;

d) 1.6 billion.

3 Which of the key developments in tourism do you think were the most important?

4 Can you think of some recent international events that have affected the tourism industry?
1.6 Explain the meaning of the following words and phrases

Employ, include, a huge part of, be based on, key development, lead to the rise of, the appearance of, flexible hours, fascinating place, predict, affect, event, currency, destination, emerge, produce, damage, way of life, perhaps.

Divide into two groups. One group defends the advantages of tourism, the second one - disadvantages. Make some arguments to support your idea.

Jobs in tourism industry

2.1.1 Look at the list above. Tell what these people do. For example, pilot is the person who …

2.1.2 Put the jobs into categories, for example, travel jobs, hotel jobs. What other tourism jobs do you know?

2.1.3 What do you think is the best job in tourism?

All the following sentences could be used to describe jobs. Mark each sentence as follows:

(+) if you think it describes a positive aspect to a job;

(-) if you think it describes a negative aspect to a job;

(?) if it could be either positive or negative.
- It’s well paid;

- It’s badly-paid;

- It’s challenging;

- It’s stressful;

- It’s hard work physically;

- You work long hours;

- You have to work shifts;

- You need to be talented;

- You need special training and qualifications;

- You need good people/interpersonal skills;

- There’s a lot of job satisfaction;

- There’s a lot of variety;

- There’s a lot of responsibility;

- There are a lot of opportunities.

Read the job advertisement. Which job do you find the most/ least attractive? Give your reasons why

1) involve selling?

2) requires management skills?

3) means working abroad?

4) offers extra financial benefits?

5)involves making arrangements?

6) needs excellent telephone skills?
2.6 What is a “skill”? Look at the examples of using this word and complete the sentences bellow.

Examples:

Success in business depends on skilful management.

A highly-skilled chef can earn a lot of money.

Being a porter is a relatively unskilled job.

She is skilled at supervising staff

Dealing with difficult members of the public requires good communication skills.

1) Designing a good computer reservations system demands up-to-date ….

2) She’s done a large number of relatively … jobs. She’s been a chambermaid, a cleaner and a waitress.

3) He has to co-ordinate the work of several departments so he’s … at organizing schedules.

4) If you work in a call center it’s essential to have excellent ….

5) Conference interpreting is a … occupation.

Jobs	Duties	Requirements
Check-in-clerk
Chef
Flight attendant
Pilot
Porter
Receptionist
Resort rep
Tour guide
Tour operator
Tourist information officer
Travel agent
Waiter

2.8.1 Read the CV and discuss it with a tutor.

Personal details Michel Blanc 5 rue de la Liberation 76000 Rouen, France e-mail: michel_blanc@yahoo.fr 25 years old French

Education and qualifications Baccalaureat (Equivalent of British `A` levels, specialising in economic subjects.) BTS Tourisme (Two years` vocational training in Leisure and Tourism.) Work Experience Internship at the Ibis Hotel (Southampton) 62 bedrooms, three conference rooms. Supervised the operation of the night shift, dealt with questions and complaints, implemented routine checks of the hotel, collected and compiled the daily business figures and entered statistics into a database to produce the daily reports. Le Parc (Rouen) Assistant Manager of a three-star hotel (45 rooms, 26,000 covers p.a.). Responsible for customer care, staff supervision, sales promotion (accommodation, seminars, banquets) and accounting. Professional Skills Project management, sales, customer care and public relations, budgeting and forecasting. Computer skills: MS Office, specialist management software (HOTIX, LOGHOREST, CALLSTAR) Languages: English, Spanish, some German Interests: Sailing, skiing, scuba diving Name and address of referee Mr Clark, Oasis Hotel, 26 Wharf Street, Southampton

2.8.2 A short cover letter should always accompany your CV. Organise the following advice into two categories, dos and dont`s.

- Type your letter of application;

- Use interesting coloured paper;

- Write at least two pages;

- Repeat what is already on your CV;

- Point out professional skills that you have acquired;

- Emphasise how you believe you meet the employer`s needs;

- Tell the employer that you will call in to discuss your application.

2.8.3 Use these phrases to complete the cover letter below.

a) I am confident

b) I am available

c) please find enclosed

d) I am writing with reference to

e) I look forward to hearing

f) I have experience of
Michel Blanc

5 rue de la

Liberation

76000 Rouen, France

76000 Rouen, France

michel_blanc@yahoo.fr
6^th August
The Human Resources Officer

Global Tours

80 Campbell Street

London WC2 9AN

2) .......................................... a copy of my CV outlining my background and qualifications for your consideration. As an Assistant Manager of a three-star hotel 3) ......................................... managing staff and dealing with guests.

I also have practical experience of increasing room occupancy and producing financial statistics. If given the opportunity 4) ........................ that I could make a valuable contribution to the running of the hotel.

5) ........................................... for interview at a time and place of your convenience.

I can be reached at the above postal and email addresses or on 0033 1 5543 7574. I appreciate your time and consideration and 6) ..................................... from you soon.
Yours faithfully,

Michel Blanc

- Does it look good?

- Does it list experience starting from the present?

- Is it too long / too short?

- Is the contact information clear?

- Does it provide a good basis for an interview?

a) Town and cities

b) Natural attraction and features (e.g. beaches)

c) Historical and cultural attractions

d) Purpose-built attractions (e.g. theme parks)

3.3 Vocabulary

The things that attract tourists to a particular country can be divided into different groups. Fill in each column in the Table 2 with the words below:

rainy, cathedral, beach, sunny, desert, museum, train, hotel, restaurant, carnival, plane, motel, bar, folk dance, harbor, music festival, campsite, castle, damp, metro, nightlife, concert, countryside, waterfall, chilly, art gallery, heritage, temperature, coastline.

Can you think of any other words to add to the table?
3.4 Complete the sentences using the words above:

1) I don’t really like the city. I prefer to live in the …

2) There aren’t many beaches on the island. The … is mainly rocky with steep cliffs.

3) The Netherlands has a … climate, with mild winters and cool summers.

4) These beautiful old churches are part of our national ….